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Managed IT Support

Technology should support your business, not slow it down. We take the hassle out of IT with fully managed services that keep your systems running smoothly and securely. From day-to-day support to long-term strategy, our team works in the background to make sure everything just works.

BENEFITS?

01

Dedicated IT Consultant focused on developing a genuine understanding of your business needs.

02

You can rely on guaranteed response times supported by clear Service Level Agreements (SLAs).

03

Gain full visibility into your IT environment with clear reporting and open communication.

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Properly configured systems function efficiently after we conduct a thorough IT audit to identify any issues.

05

Predictable, affordable monthly costs significantly below the $200/hour industry standard

06

We provide relationship-focused support that prioritizes your success, treating it as more than just another ticket.

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Get Started Today

If you want to maximize efficiency, optimise budget, and ensure seamless operations with our streamlined solutions. Call us now on 07 2111 8036

Contact Us

Why Partner with The Array

What Sets Us Apart

Are you struggling to complete critical tasks because your technology keeps failing? You’re not alone—and it’s not your fault.

Many business owners don’t realize they’re losing up to 5.7 hours of productivity per employee each week due to poorly managed technology. That amounts to over $8,500 in lost productivity per staff member annually.

But here’s the shocking truth: Your IT shouldn’t require constant management.

The real issue isn’t your team or even your hardware; it’s that your entire technology ecosystem is built on a shaky foundation:

- Reactive support that only responds when something breaks
- Generic solutions that overlook your specific workflow needs
- Profit-driven providers who benefit when problems persist
- Communication barriers between technical staff and your team

We’ve completely reimagined what IT support should look like:

✓ Technology tailored to your specific business goals
✓ Issues resolved before they impact your operations
✓ Communication in plain language, not technical jargon
✓ Clear reporting on what matters to your bottom line
✓ Systems that seamlessly scale as you expand

Our clients report an average 32% increase in team productivity within just 90 days of making the switch.

The reason is simple: When your technology truly supports your business goals instead of hindering them, everything changes.

Don’t settle for another day of IT frustrations. The most successful businesses are already making the switch to a smarter approach.

Will you join them, or will you continue to fall behind?

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We work with you to build a tailored IT package that fits your business needs and your budget. Our managed IT services include:

    - Onsite Technical Support
    - Remote IT Support
    - Disaster Backup & Recovery
    - Diagnosis & Troubleshooting
    - 24/7 Hardware Monitoring
    - Asset Tracking


    - Advanced Threat Protection
    - Microsoft 365 Migration & Setup
    - SharePoint Setup
    - Email Configuration & Spam Filtering
    - Patch Updates & Security Management

What can you expect from this service?

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